At The Artisanal Gardener, we strive to ensure that your order is shipped promptly and safely. Below are the details of our shipping policy.
1. Shipping Rates & Delivery Times
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Standard Shipping: We offer standard shipping rates based on location.
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Estimated Delivery Time:
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Delivery times are estimates and are not guaranteed. Shipping times may vary due to factors like weather, holidays, and courier delays.
2. Order Processing
3. Shipping Method
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We use reliable couriers such as UPS, FedEx, DHL, or USPS for deliveries.
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Tracking numbers will be provided once your order ships, allowing you to monitor your shipment.
4. Shipping Restrictions
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We currently only ship to [list the countries or regions you ship to].
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Some items may have restricted shipping based on size, weight, or local regulations.
5. Shipping Costs
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Free shipping on orders over $50. (US only)
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For orders below this amount, shipping fees will be calculated at checkout based on your location and order size.
6. Damaged or Lost Items
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If your item arrives damaged or is lost during transit, please contact us within 7 days of receiving your order. We will assist you with the claims process and offer a replacement or full refund.
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We are not responsible for packages once they are marked as "delivered" by the shipping carrier.
7. International Shipping
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International customers are responsible for any customs duties, taxes, or fees that may be applied by their country's customs office.
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These charges are not included in the purchase price and must be paid by the customer directly.
8. Address Accuracy
Contact Us
For questions regarding shipping or tracking, please reach out to us at:
š© theartisanalgardener@gmail.com
š 973-327-0873